Careers

Job Title: Sr. Engineering Project Manager

Department Name: SW Eng
Requisition Number: 7100-01
Location: San Jose & Canada

Description of Job Duties:
You will project manage multiple concurrent projects across Engineering (ASIC Hardware Software SQA) across the company (Sales Product Management Product Marketing Customer Service Operations and Finance) and across multiple companies (including Customers Partners and Vendors). Initially you will focus in 2 areas: NMS Project Management and SMS (BRAS) Project Management. Over time you will manage other hardware and software projects and may manage relationships with key vendors and partners. You will work closely with Product Management Marketing Software Hardware System Test Service and Operations to deliver projects on-time and on-budget. You will own the delivery of these products and work with the team in a hands-on manner. You will also keep management informed of project status via verbal and written communications including presentations email and web updates. In addition you will help improve our development process analyze current processes define new processes and get buy-in from the team on the new ways of doing business.

Description of Job Qualifications:
Strong candidates should have a good mix of technical organizational and communication skills. 5+ years in engineering management and project management. 5+ years telecom/networking experience. History of delivering projects on time and innovative thinking. Demonstrated expertise fostering good communication among peers and coworkers at both local and remote sites. Demonstrated expertise in project planning and management teambuilding and coordinating diverse concurrent activities. Strong verbal and written communication skills. Preferred Skills/Experience: Startup and Big Company Experience. 3+ years 2nd level Engineering Management experience years managing SW SQA or HW groups. Additional background in Product Management Operations Business Development or Customer Service. Experience with Tools and SW methodology is highly desirable. Experience defining ISO procedures. PMI Certification. MS in EE/CS or MBA.

A general understanding of ISO standards related to both Quality Management Systems (QMS) and Environmental Management Systems (EMS).

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Job Title: Senior Software Engineer

Department Name: SW Eng
Requisition Number: 7810-81
Location: San Jose

Description of Job Duties:
Redback Networks is seeking a System Software Design Engineer to join our Platform Software Team. As a contributing member of this team you will help design implement and enhance the Redback broadband aggregation product. Candidate will: Design and implement major features in the SmartEdge Operating Systems and other System software components. Provide extensions and enhancements to the Redback SmartEdge OS libraries. Analyze customer and marketing requests for feasibility costs and development effort. Provide input to project schedules. Analyze defect reports provide patches when required and Write technical specifications

Description of Job Qualifications:
This position requires strong knowledge of Operating Systems drivers embedded software and networking. The candidate should have a demonstrated experience with state of the art RISC processors coupled with a strong background in networking operating systems fundamentals and expertise in NetBSD or Linux. Familiarity with assembly language and multiprocessor architecture is a plus. A minimum of 5+ years of embedded software development experience and BS/MS in a related discipline is required.

A general understanding of ISO standards related to both Quality Management Systems (QMS) and Environmental Management Systems (EMS).

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Job Title: Software Engineer

Department Name: SW Eng
Requisition Number: 7810-83
Location: San Jose

Description of Job Duties:
Develop and enhance software on Redback's broadband aggregation router products especially in the areas AAA and RADIUS. Redback is seeking a self motivated software engineer to work as part of the IP/WAN team. As a contributing member of the team you will design and implement major features in the SmartEdge Operating Systems analyze customer and marketing requests for feasibility costs and development effort analyze customer defect reports provide workarounds and resolutions and write technical specifications. Ideal candidates should have experience implementing and enhancing IP protocols in an embedded environment. Candidates must have working experience with AAA and RADIUS. In addition PPP L2TP IP Routing and related protocol experience is highly desirable. A sound understanding of B-RAS functionalities with working knowledge of broadband aggregation product lines is a plus.

Description of Job Qualifications:
BS in CS or equivalent is required. A minimum of 5+ years of embedded software development experience in the area of networking and IP protocols is required with 2+ years of working experience in AAA. Excellent command in C programming language. Strong working knowledge with Unix operating system.

A general understanding of ISO standards related to both Quality Management Systems (QMS) and Environmental Management Systems (EMS).

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Job Title: Software Engineer

Department Name: SW Eng
Requisition Number: 7810-91
Location: San Jose

Description of Job Duties:
Develop and enhance software on Redback's broadband aggregation router products especially in the areas AAA and RADIUS. Redback is seeking a self motivated software engineer to work as part of the IP/WAN team. As a contributing member of the team you will design and implement major features in the SmartEdge Operating Systems analyze customer and marketing requests for feasibility costs and development effort analyze customer defect reports provide workarounds and resolutions and write technical specifications. Ideal candidates should have experience implementing and enhancing IP protocols in an embedded environment. Candidates must have working experience with AAA and RADIUS. In addition PPP L2TP IP Routing and related protocol experience is highly desirable. A sound understanding of B-RAS functionalities with working knowledge of broadband aggregation product lines is a plus.

Description of Job Qualifications:
BS in CS or equivalent is required. A minimum of 5+ years of embedded software development experience in the area of networking and IP protocols is required with 2+ years of working experience in AAA. Excellent command in C programming language. Strong working knowledge with Unix operating system.

A general understanding of ISO standards related to both Quality Management Systems (QMS) and Environmental Management Systems (EMS).

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Job Title: Software Engineer

Department Name: SW Eng
Requisition Number: 7810-93
Location: San Jose

Description of Job Duties:
Develop and enhance software on Redback's broadband aggregation router products especially in the areas AAA and RADIUS. Redback is seeking a self motivated software engineer to work as part of the IP/WAN team. As a contributing member of the team you will design and implement major features in the SmartEdge Operating Systems analyze customer and marketing requests for feasibility costs and development effort analyze customer defect reports provide workarounds and resolutions and write technical specifications. Ideal candidates should have experience implementing and enhancing IP protocols in an embedded environment. Candidates must have working experience with AAA and RADIUS. In addition PPP L2TP IP Routing and related protocol experience is highly desirable. A sound understanding of B-RAS functionalities with working knowledge of broadband aggregation product lines is a plus.

Description of Job Qualifications:
BS in CS or equivalent is required. A minimum of 5+ years of embedded software development experience in the area of networking and IP protocols is required with 2+ years of working experience in AAA. Excellent command in C programming language. Strong working knowledge with Unix operating system.

A general understanding of ISO standards related to both Quality Management Systems (QMS) and Environmental Management Systems (EMS).

 Apply for this position

Job Title: NetOp EMS Designer

Department Name: SW Eng
Requisition Number: 7810-89
Location: Canada

Description of Job Duties:
Reporting to a development manager each successful candidate for these positions must have proven experience in application development on UNIX platforms. He/she must also have proven experience in software development using UNIX scripting languages C++ Java and SQL in a distributed programming environment. Past experience with installation and configuration of system solutions is a definite asset. He/she should be proficient with configuration management (CM) systems such as CVS. Past experience with telecommunication equipment and/or network/element management solutions is a definite asset.

Description of Job Qualifications:
Qualified candidates must hold a Bachelor of CS or equivalent degree and a minimum of 3 to 5 years of relevant industrial software development experience. He/she must be a team player a highly motivated & result-oriented person with excellent written and oral communication skills. He/she must also have good understanding on project life cycle and release procedures. A successful candidate will be someone with strong attention to detail and a commitment to producing a quality product. The following describes some of the job responsibilities: Responsible for designing implementing and testing NetOp system level features across our network management and policy management products Responsible for analyzing requirements and documenting the requirements and design Responsible for implementation of C++ and Java code and/or code in other languages such as PERL SQL XML XSD...etc. Responsible for unit and integration testing of features to produce a high quality result. The following skills are definite assets: Knowledge and experience with SOAP XML XSD and web programming Knowledge and experience with CORBA programming Knowledge and experience on maintaining CM branches and/or systems Ability to investigate and translate requirements into solutions Knowledge and experience on routing and network management solutions *Proven customer support skill and experience.

A general understanding of ISO standards related to both Quality Management Systems (QMS) and Environmental Management Systems (EMS).

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Job Title: Software Development Manager

Department Name: SW Eng
Requisition Number: 7810-96
Location: Canada

Description of Job Duties:
Redback Networks is experiencing tremendous product success with our customers worldwide. As such our development groups are growing to keep ahead of game! Please visit our Redback Networks web site at www.redback.com for company and product information. Our network management development group located in our Burnaby Canada design centre is looking for a dynamic Software Development Manager. As a leader within the engineering department you will report directly to our Director of NetOp. You will be responsible for the day-to-day management of a team of talented software designers. You will work closely with our engineering director product managers and the cross functional team to define short term and tactical work activities and to balance the overall development schedule with long term and strategic features. You will be responsible for personnel management resource planning and technical leadership. You will lead and oversee design activities determines the sequence of development activities and staff assignments for your product area. You will have previous experience leading software development projects with a focus on staffing technical solutions project management and time management. Experience in the network and policy management arena is preferred with a focus on design for new or existing products. Your background will include: A Bachelor's or Master's degree in Computer Science or Engineering or equivalent. A minimum of five years managing similar sized development teams in a software telecom environment. Minimum of fifteen years software development experience in an engineering type environment. You will have proven experience defining product requirements and establishing software development processes and testing procedures. You will work with peers in the SQA group to ensure your product(s) meet and exceed expectations. In-depth knowledge of the software development lifecycle as it relates to network management/element management related products. Superior written and verbal communication skills. Proven leadership and people management abilities. Proven customer support skills.

Description of Job Qualifications:
Technical skills will include but are not limited to: Java C++ XML PERL UNIX scripting languages and SQL in a distributed programming environment. Experience with telecommunication equipments network / element management and policy management solutions are definitely required. Experience with any or all of the following domains is a definite asset: Security Service Deployment Resource admission control systems (RACS) Billing IMS. Experience with OSS system solution and/or design service integration is a definite asset. In-depth knowledge of configuration management (CM) systems such as CVS. Experience with Redback Networks BRAS equipments and solutions. Experience with routing equipments is a definite asset.

A general understanding of ISO standards related to both Quality Management Systems (QMS) and Environmental Management Systems (EMS).

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Job Title: Software Engineer

Department Name: SW Eng
Requisition Number: 7810-97
Location: San Jose Canada

Description of Job Duties:
Develop and enhance software on Redback's broadband aggregation router products especially in the areas IP infrastructure. Redback is seeking a self motivated software engineer to work as part of the IP-Infrastructure team. As a contributing member of the team you will design and implement major features in the SmartEdge Operating Systems analyze customer and marketing requests for feasibility costs and development effort analyze customer defect reports provide workarounds and resolutions and write technical specifications. Ideal candidates should have experience in inter-process communication (IPC) and multi-processing multi-threaded programming environment. Candidates must have a sound understanding of B-RAS functionalities with working knowledge of broadband aggregation product lines is a plus.

Description of Job Qualifications:
BS in CS or equivalent is required. A minimum of 5+ years of embedded software development experience in the area of networking and IP protocols is required with 3+ years of programming experience in multi-threaded environment. Excellent command in C programming language. Strong working knowledge with Unix operating system.

A general understanding of ISO standards related to both Quality Management Systems (QMS) and Environmental Management Systems (EMS).

Apply for this position 

Job Title: Software Engineer

Department Name: SW Eng
Requisition Number: 7810--98
Location: San Jose Canada

Description of Job Duties:
Develop and enhance software on Redback's broadband aggregation router products especially in the areas IP infrastructure. Redback is seeking a self motivated software engineer to work as part of the IP-Infrastructure team. As a contributing member of the team you will design and implement major features in the SmartEdge Operating Systems analyze customer and marketing requests for feasibility costs and development effort analyze customer defect reports provide workarounds and resolutions and write technical specifications. Ideal candidates should have experience in inter-process communication (IPC) and multi-processing multi-threaded programming environment. Candidates must have a sound understanding of B-RAS functionalities with working knowledge of broadband aggregation product lines is a plus.

Description of Job Qualifications:
BS in CS or equivalent is required. A minimum of 5+ years of embedded software development experience in the area of networking and IP protocols is required with 3+ years of programming experience in multi-threaded environment. Excellent command in C programming language. Strong working knowledge with Unix operating system.

A general understanding of ISO standards related to both Quality Management Systems (QMS) and Environmental Management Systems (EMS).

Apply for this position 

Job Title: VoIP Software Engineer

Department Name: SW Eng
Requisition Number: 7810-99
Location: San Jose

Description of Job Duties:
he successful candidate for this position will be working on delivering VoIP capabilities on Redback platforms. The ideal candidate will have prior experience with porting SIP stacks and hands-on experience with protocol design and implementation on carrier class systems. Solid understanding of SIP (including SIP Proxies/B2BUA/SBC) and associated standards is a prerequisite. Knowledge of related protocols such as SDP/RTP/RTCP/TLS/MIME IMS architectures and experience with VoIP gateways soft switches SIP proxies is desired. Understanding of VoIP security issues and NAT traversal is a definite plus.

Description of Job Qualifications:
Expert knowledge of SIP and associated standards. Expert knowledge of TCP/IP and networking in general. Excellent C programming and debugging skills. Working knowledge of UNIX like kernels. B.S (CS/EE) with at least 5 years experience with VoIP technologies. Self-motivated and good team player. Excellent written and oral communication skills.

A general understanding of ISO standards related to both Quality Management Systems (QMS) and Environmental Management Systems (EMS).

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Job Title: Software Engineer

Department Name: SW Eng
Requisition Number: 7810-92
Location: San Jose and Canada

Description of Job Duties:
Design Develop and test forwarding software for SmartEdge router using the best software development methodologies. Debug the bugs filed by customer and SQA -- and provide the best solution in an effective way. Work with marketing to understand the requirements and translate them into engineering requirements so that development can be done most efficiently. Work with remote teams. Mentor junior engineers.

Description of Job Qualifications:
Looking for a senior microcode development engineer with experience in hands-on implementation of various IPv4/IPv6/MPLS technologies and services (like QoS VPNs Security) etc. Development experience in C and assembly languages. Knowledge of NPUs. Ability to apply extensive experience as a networking generalist or specialist. Requires experience with more than one of the LAN/WAN and network layer protocols. Possess in-depth knowledge of own product and broad knowledge of other related products. Understand advanced architecture principles and design practices and advanced Data Networking concepts. Possess in-depth understanding of competitive products. Superior bug fixing and testing skills. Ability to plan large projects and solve system wide problems. Initiates informal reviews of ideas and technical objectives within and across business units. Work is performed without management direction. Exercises considerable latitude in determining technical objectives of assignment. Completed work is reviewed by management through consultation from a relatively long time perspective for results. Translates company level goals in to own work assignments. Translates marketing requirements into engineering requirements. Interfaces cross-functionally and lead the team collaboration extending beyond work group. Customer resolution requires excellent verbal skills and professional presentation. Sponsors and models exemplary team interaction. Demonstrates ability to successfully influence win-win cross-functional dynamics. Resolves conflicts by fostering team communications. Provides technical guidance to small teams. Takes ownership for initiatives and code facets and then drives ongoing evaluation and success. Determines own methods on issue resolution. Uses judgment to solve problems where protocol might not exist. Applies high degree of ingenuity using broad parameters for foundation of decisions. Makes product level decisions independently. Technical Industry Business and Cross-Functional Knowledge. Partnership. Solves Problems & Make Decisions. Demonstrate Leadership. Establish Plans. Thinks Globally. Dedication to Customer Success. Innovation and Learning. Acknowledged technical expert on project. Other Required Skills/Experience: Data Communication (TCP/IP) C & Assembly/Microcoding programming Network processor knowledge Excellent debugging skills Linux/NetBSD knowledge Design documentation 7+ years of networking industry experience. Very good verbal and written communication skills. Bachelor or Masters Degree in CS or EE.

A general understanding of ISO standards related to both Quality Management Systems (QMS) and Environmental Management Systems (EMS).

Apply for this position 

Job Title: Software Engineer

Department Name: SW Eng
Requisition Number: 7810-100
Location: San Jose and Canada

Description of Job Duties:
Design Develop and test forwarding software for SmartEdge router using the best software development methodologies. Debug the bugs filed by customer and SQA -- and provide the best solution in an effective way. Work with marketing to understand the requirements and translate them into engineering requirements so that development can be done most efficiently. Work with remote teams. Mentor junior engineers.

Description of Job Qualifications:
Looking for a senior microcode development engineer with experience in hands-on implementation of various IPv4/IPv6/MPLS technologies and services (like QoS VPNs Security) etc. Development experience in C and assembly languages. Knowledge of NPUs. Ability to apply extensive experience as a networking generalist or specialist. Requires experience with more than one of the LAN/WAN and network layer protocols. Possess in-depth knowledge of own product and broad knowledge of other related products. Understand advanced architecture principles and design practices and advanced Data Networking concepts. Possess in-depth understanding of competitive products. Superior bug fixing and testing skills. Ability to plan large projects and solve system wide problems. Initiates informal reviews of ideas and technical objectives within and across business units. Work is performed without management direction. Exercises considerable latitude in determining technical objectives of assignment. Completed work is reviewed by management through consultation from a relatively long time perspective for results. Translates company level goals in to own work assignments. Translates marketing requirements into engineering requirements. Interfaces cross-functionally and lead the team collaboration extending beyond work group. Customer resolution requires excellent verbal skills and professional presentation. Sponsors and models exemplary team interaction. Demonstrates ability to successfully influence win-win cross-functional dynamics. Resolves conflicts by fostering team communications. Provides technical guidance to small teams. Takes ownership for initiatives and code facets and then drives ongoing evaluation and success. Determines own methods on issue resolution. Uses judgment to solve problems where protocol might not exist. Applies high degree of ingenuity using broad parameters for foundation of decisions. Makes product level decisions independently. Technical Industry Business and Cross-Functional Knowledge. Partnership. Solves Problems & Make Decisions. Demonstrate Leadership. Establish Plans. Thinks Globally. Dedication to Customer Success. Innovation and Learning. Acknowledged technical expert on project. Other Required Skills/Experience: Data Communication (TCP/IP) C & Assembly/Microcoding programming Network processor knowledge Excellent debugging skills Linux/NetBSD knowledge Design documentation 7+ years of networking industry experience. Very good verbal and written communication skills. Bachelor or Masters Degree in CS or EE.

A general understanding of ISO standards related to both Quality Management Systems (QMS) and Environmental Management Systems (EMS).

Apply for this position 

Job Title: Software Engineer

Department Name: SW Eng
Requisition Number: 7810-101
Location: San Jose and Canada

Description of Job Duties:
Design Develop and test forwarding software for SmartEdge router using the best software development methodologies. Debug the bugs filed by customer and SQA -- and provide the best solution in an effective way. Work with marketing to understand the requirements and translate them into engineering requirements so that development can be done most efficiently. Work with remote teams. Mentor junior engineers.

Description of Job Qualifications:
Looking for a senior microcode development engineer with experience in hands-on implementation of various IPv4/IPv6/MPLS technologies and services (like QoS VPNs Security) etc. Development experience in C and assembly languages. Knowledge of NPUs. Ability to apply extensive experience as a networking generalist or specialist. Requires experience with more than one of the LAN/WAN and network layer protocols. Possess in-depth knowledge of own product and broad knowledge of other related products. Understand advanced architecture principles and design practices and advanced Data Networking concepts. Possess in-depth understanding of competitive products. Superior bug fixing and testing skills. Ability to plan large projects and solve system wide problems. Initiates informal reviews of ideas and technical objectives within and across business units. Work is performed without management direction. Exercises considerable latitude in determining technical objectives of assignment. Completed work is reviewed by management through consultation from a relatively long time perspective for results. Translates company level goals in to own work assignments. Translates marketing requirements into engineering requirements. Interfaces cross-functionally and lead the team collaboration extending beyond work group. Customer resolution requires excellent verbal skills and professional presentation. Sponsors and models exemplary team interaction. Demonstrates ability to successfully influence win-win cross-functional dynamics. Resolves conflicts by fostering team communications. Provides technical guidance to small teams. Takes ownership for initiatives and code facets and then drives ongoing evaluation and success. Determines own methods on issue resolution. Uses judgment to solve problems where protocol might not exist. Applies high degree of ingenuity using broad parameters for foundation of decisions. Makes product level decisions independently. Technical Industry Business and Cross-Functional Knowledge. Partnership. Solves Problems & Make Decisions. Demonstrate Leadership. Establish Plans. Thinks Globally. Dedication to Customer Success. Innovation and Learning. Acknowledged technical expert on project. Other Required Skills/Experience: Data Communication (TCP/IP) C & Assembly/Microcoding programming Network processor knowledge Excellent debugging skills Linux/NetBSD knowledge Design documentation 7+ years of networking industry experience. Very good verbal and written communication skills. Bachelor or Masters Degree in CS or EE.

A general understanding of ISO standards related to both Quality Management Systems (QMS) and Environmental Management Systems (EMS).

Apply for this position 

Job Title: Software Engineer

Department Name: SW Eng
Requisition Number: 7810-106
Location: San Jose and Canada

Description of Job Duties:
Design Develop and test forwarding software for SmartEdge router using the best software development methodologies. Debug the bugs filed by customer and SQA -- and provide the best solution in an effective way. Work with marketing to understand the requirements and translate them into engineering requirements so that development can be done most efficiently. Work with remote teams. Mentor junior engineers.

Description of Job Qualifications:
Looking for a senior microcode development engineer with experience in hands-on implementation of various IPv4/IPv6/MPLS technologies and services (like QoS VPNs Security) etc. Development experience in C and assembly languages. Knowledge of NPUs. Ability to apply extensive experience as a networking generalist or specialist. Requires experience with more than one of the LAN/WAN and network layer protocols. Possess in-depth knowledge of own product and broad knowledge of other related products. Understand advanced architecture principles and design practices and advanced Data Networking concepts. Possess in-depth understanding of competitive products. Superior bug fixing and testing skills. Ability to plan large projects and solve system wide problems. Initiates informal reviews of ideas and technical objectives within and across business units. Work is performed without management direction. Exercises considerable latitude in determining technical objectives of assignment. Completed work is reviewed by management through consultation from a relatively long time perspective for results. Translates company level goals in to own work assignments. Translates marketing requirements into engineering requirements. Interfaces cross-functionally and lead the team collaboration extending beyond work group. Customer resolution requires excellent verbal skills and professional presentation. Sponsors and models exemplary team interaction. Demonstrates ability to successfully influence win-win cross-functional dynamics. Resolves conflicts by fostering team communications. Provides technical guidance to small teams. Takes ownership for initiatives and code facets and then drives ongoing evaluation and success. Determines own methods on issue resolution. Uses judgment to solve problems where protocol might not exist. Applies high degree of ingenuity using broad parameters for foundation of decisions. Makes product level decisions independently. Technical Industry Business and Cross-Functional Knowledge. Partnership. Solves Problems & Make Decisions. Demonstrate Leadership. Establish Plans. Thinks Globally. Dedication to Customer Success. Innovation and Learning. Acknowledged technical expert on project. Other Required Skills/Experience: Data Communication (TCP/IP) C & Assembly/Microcoding programming Network processor knowledge Excellent debugging skills Linux/NetBSD knowledge Design documentation 7+ years of networking industry experience. Very good verbal and written communication skills. Bachelor or Masters Degree in CS or EE.

A general understanding of ISO standards related to both Quality Management Systems (QMS) and Environmental Management Systems (EMS).

Apply for this position 

Job Title: Software Engineer

Department Name: SW Eng
Requisition Number: 7810-107
Location: San Jose and Canada

Description of Job Duties:
Design Develop and test forwarding software for SmartEdge router using the best software development methodologies. Debug the bugs filed by customer and SQA -- and provide the best solution in an effective way. Work with marketing to understand the requirements and translate them into engineering requirements so that development can be done most efficiently. Work with remote teams. Mentor junior engineers.

Description of Job Qualifications:
Looking for a senior microcode development engineer with experience in hands-on implementation of various IPv4/IPv6/MPLS technologies and services (like QoS VPNs Security) etc. Development experience in C and assembly languages. Knowledge of NPUs. Ability to apply extensive experience as a networking generalist or specialist. Requires experience with more than one of the LAN/WAN and network layer protocols. Possess in-depth knowledge of own product and broad knowledge of other related products. Understand advanced architecture principles and design practices and advanced Data Networking concepts. Possess in-depth understanding of competitive products. Superior bug fixing and testing skills. Ability to plan large projects and solve system wide problems. Initiates informal reviews of ideas and technical objectives within and across business units. Work is performed without management direction. Exercises considerable latitude in determining technical objectives of assignment. Completed work is reviewed by management through consultation from a relatively long time perspective for results. Translates company level goals in to own work assignments. Translates marketing requirements into engineering requirements. Interfaces cross-functionally and lead the team collaboration extending beyond work group. Customer resolution requires excellent verbal skills and professional presentation. Sponsors and models exemplary team interaction. Demonstrates ability to successfully influence win-win cross-functional dynamics. Resolves conflicts by fostering team communications. Provides technical guidance to small teams. Takes ownership for initiatives and code facets and then drives ongoing evaluation and success. Determines own methods on issue resolution. Uses judgment to solve problems where protocol might not exist. Applies high degree of ingenuity using broad parameters for foundation of decisions. Makes product level decisions independently. Technical Industry Business and Cross-Functional Knowledge. Partnership. Solves Problems & Make Decisions. Demonstrate Leadership. Establish Plans. Thinks Globally. Dedication to Customer Success. Innovation and Learning. Acknowledged technical expert on project. Other Required Skills/Experience: Data Communication (TCP/IP) C & Assembly/Microcoding programming Network processor knowledge Excellent debugging skills Linux/NetBSD knowledge Design documentation 7+ years of networking industry experience. Very good verbal and written communication skills. Bachelor or Masters Degree in CS or EE.

A general understanding of ISO standards related to both Quality Management Systems (QMS) and Environmental Management Systems (EMS).

Apply for this position 

Job Title: Senior Software Engineer

Department Name: SW Eng
Requisition Number: 7810-103
Location: San Jose

Description of Job Duties:
Redback Networks is seeking a Senior System Software Design Engineer to join our Platform Software Team. As a contributing member of this team you will help design implement and enhance the Redback broadband aggregation products with the highest degree of availability scalability reliability and flexibility. Candidate will: Design and implement major features in the SmartEdge Operating Systems and other System software components. Provide extensions and enhancements to the Redback SmartEdge OS libraries. Analyze customer and marketing requests for feasibility costs and development effort. Provide input to project schedules. Analyze defect reports provide patches when required and write technical specifications.

Description of Job Qualifications:
This position requires strong knowledge of Operating Systems drivers embedded software and networking. The candidate should have a demonstrated experience with state of the art RISC processors coupled with a strong background in networking operating systems fundamentals and expertise in NetBSD or Linux. Familiarity with assembly language and multiprocessor architecture is a plus. Experience with building carrier-class system with resiliency and redundancy is an asset. A minimum of 8+ years of embedded software development experience and BS/MS in a related discipline is required. A general understanding of NPI product life-cycle ISO standards related to both Quality Management Systems (QMS) and Environmental Management Systems (EMS) are a plus.

A general understanding of ISO standards related to both Quality Management Systems (QMS) and Environmental Management Systems (EMS).

Apply for this position 

Job Title: Principle Software Engineer

Department Name: SW Eng
Requisition Number: 7810-104
Location: San Jose

Description of Job Duties:
Redback Networks is seeking a Principle System Software Design Engineer to join our Platform Software Team. As a senior member of this team you will help architect design implement and enhance the Redback broadband aggregation products with the highest degree of availability scalability reliability and flexibility. Candidate will: Lead architectural discussions design and implement major features in the SmartEdge Operating Systems and other System software components. Provide extensions and enhancements to the Redback SmartEdge OS libraries. Lead new product development make appropriate design decisions/trade-offs and mentor engineers. Analyze customer and marketing requests for feasibility costs and development effort. Provide input and drive to project schedules. Analyze defect reports provide solutions to customer issues and write technical specifications.

Description of Job Qualifications:
This position requires strong knowledge of Operating Systems drivers embedded software and networking. The candidate should have a demonstrated experience with state of the art RISC processors coupled with a strong background in networking operating systems fundamentals and expertise in NetBSD or Linux. Must have a series of successful new product development experience with brand new architectures and platforms. Familiarity with assembly language and multiprocessor architecture is a plus. Experience with building carrier-class system with resiliency and redundancy is a must. A minimum of 10+ years of embedded software development experience and BS/MS in a related discipline is required. A general understanding of NPI product life-cycle ISO standards related to both Quality Management Systems (QMS) and Environmental Management Systems (EMS) are a plus.

A general understanding of ISO standards related to both Quality Management Systems (QMS) and Environmental Management Systems (EMS).

Apply for this position 

Job Title: Principle Software Engineer

Department Name: SW Eng
Requisition Number: 7810-105
Location: San Jose

Description of Job Duties:
Redback Networks is seeking a Principle System Software Design Engineer to join our Platform Software Team. As a senior member of this team you will help architect design implement and enhance the Redback broadband aggregation products with the highest degree of availability scalability reliability and flexibility. Candidate will: Lead architectural discussions design and implement major features in the SmartEdge Operating Systems and other System software components. Provide extensions and enhancements to the Redback SmartEdge OS libraries. Lead new product development make appropriate design decisions/trade-offs and mentor engineers. Analyze customer and marketing requests for feasibility costs and development effort. Provide input and drive to project schedules. Analyze defect reports provide solutions to customer issues and write technical specifications.

Description of Job Qualifications:
This position requires strong knowledge of Operating Systems drivers embedded software and networking. The candidate should have a demonstrated experience with state of the art RISC processors coupled with a strong background in networking operating systems fundamentals and expertise in NetBSD or Linux. Must have a series of successful new product development experience with brand new architectures and platforms. Familiarity with assembly language and multiprocessor architecture is a plus. Experience with building carrier-class system with resiliency and redundancy is a must. A minimum of 10+ years of embedded software development experience and BS/MS in a related discipline is required. A general understanding of NPI product life-cycle ISO standards related to both Quality Management Systems (QMS) and Environmental Management Systems (EMS) are a plus.

A general understanding of ISO standards related to both Quality Management Systems (QMS) and Environmental Management Systems (EMS).

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Job Title: Dev Test Manager

Department Name: Development Test Eng
Requisition Number: 7820-74
Location: San Jose

Description of Job Duties:
Exciting and Challenging Development Test Management opportunity at Redback Networks in the Engineering Organization. Responsibilities include managing system test activities VOIP feature testing and L4-L7 feature testing. Also responsible for feature test automation in addition to manual testing. This position will be responsible for managing and leading a staff personnel related matters budgeting scheduling and resource allocation. The manager will work closely with cross-functional teams and interact with customers. Receives minimal direction toward daily goals and objectives. Interfaces with all cross functional groups at all levels.

Description of Job Qualifications:
Should possess an understanding of IP routing and switching technologies. Detailed knowledge and experience in routing protocols such as RIP OSPF BGP and MPLS are required. Detailed knowledge and experience of BRAS features such as PPP/PPPOE L2TP AAA/Radius and DHCP are required. Knowledge of IPSec SSL VPN and other L4-L7 protocols is highly desirable. Requires strong leadership and communication skills as well as very strong planning operation and organizational skills. Requires efficient planning skills for resources budget and schedules. Strong presentation and communications skills needed for direct interaction with customers. Strong teamwork and collaboration skills a must. Effective negotiating skills and ability to lead and influence a team of individuals. Strong mentoring capabilities to grow an effective team. Requires MS/BS in Computer Science or Engineering with more than 10 years of experience 3 to 5 of those are in test management of IP based platforms.

A general understanding of ISO standards related to both Quality Management Systems (QMS) and Environmental Management Systems (EMS).

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Job Title: Dev Test Engineer

Department Name: Eng
Requisition Number: 7820-71
Location: San Jose

Description of Job Duties:
Will be mainly involved in system testing and debugging of Routing and BRAS features of the of the company’s high-performance product. Thus detailed knowledge and extensive experience of different networking protocols are required particularly OSPF BGP MPLS IPV6 TCP/IP PPP/PPPoE/MLPPP L2TP AAA/RADIUS and DHCP. Should have good experience working in Ethernet- and ATM-based test environment. Should have good experienced configuring different high performance networking equipment such as Cisco routers/switches high-performance test equipment such as SmartBits IXIA Adtech Agilent or TestCenter. Should have good experienced in building different test topologies involving high-performance networking equipment and troubleshooting network-failures. Extensive experience in C-programming or Perl scripting. Has worked closely with software development team to perform root-cause analysis of software failures. Has experience in working/reproducing customer bugs reported from the field. Need to have good technical and analytical skills to perform rapid root-cause analysis of software failures and ability to provide work-arounds.

Description of Job Qualifications:
Requires an MS/BS in Computer Science or Engineering and a minimum of 5 years of related experience system testing IP-based router product.

A general understanding of ISO standards related to both Quality Management Systems (QMS) and Environmental Management Systems (EMS).

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Job Title: Engineering Publication (Temp to perm)

Department Name: Eng
Requisition Number: 7820-72
Location: San Jose

Description of Job Duties:
Attend SE engineering bug meetings to keep track the status of customer bugs nominated for release notes. Collaborate with DE/TAC/SQA to collect bugs nominated for release notes. Work with software development team SQA team and customer support to develop software bug descriptions for release notes. Understand and correctly interpret technical descriptions on each nominated software bug for release notes. Collaborate with TechPubs for the accuracy of descriptions.

Description of Job Qualifications:
Bachelor's Degree. Proficiency in MS Office applications. Technical writing courses an advantage. Experience with software development and testing. Require a full-time contractor who can work closely with the engineering team and customer support team to develop software bug descriptions for release notes. Knowledge of networking and routing concepts is a must to fully understand and correctly interpret technical descriptions provided by the development and customer support teams. Experience juggling workload to accommodate multiple simultaneous releases and ability to respond quickly to shifting schedules. Requires excellent verbal and written communication skills needed to facilitate the release notes workflow across cross-functional teams. Quick learner able to adapt to a fast-paced development environment.

A general understanding of ISO standards related to both Quality Management Systems (QMS) and Environmental Management Systems (EMS).

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Job Title: Development Test Engineer- Routing Protocols

Department Name: Eng
Requisition Number: 7820-64
Location: Canada

Description of Job Duties:
As a Development Test Engineer in our Smart Edge Service Gateway product Group you will be responsible for the effective running maintenance and enhancement of the test You will develop test plans and test cases for system stress scaling and performance. You will execute test cases manually and develop automation scripts for regression. Working closely with other testing engineers as well as software and hardware developers you will quickly resolve bugs found during testing. You will reproduce critical customer reported bugs and verify the fix. While work closely with development PM tech pub and TAC to assure complete test coverage and release schedule.

Description of Job Qualifications:
Your background and skills set will include: A strong background in software test methodologies with networking and telecommunications products. Experience in writing scripts to control traffic generators/analyzers such as IXIA Adtech or Agilent. Experience with BRAS and routing protocol (BGP/OSPF/ISIS) testing. Strong team skills Effective oral and written communication skills. The ability to multi-task on projects. B.Sc or M.Sc in Computer Science Engineering or related fields.

A general understanding of ISO standards related to both Quality Management Systems (QMS) and Environmental Management Systems (EMS).

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Job Title: Development Test Engineer

Department Name: Eng
Requisition Number: 7820-65
Location: San Jose

Description of Job Duties:
Analyze BRAS feature requirements. Design test specifications based on requirement and functional specifications develop and execute testcases report test results perform rapid root-cause analysis on test failures and work with software development team to resolve issues and verify fixes. Automate and enhance test suite based on new features and customer bugs reported from field. Reproduce perform root-cause analysis recommend solutions or work-around on customer bugs enhanced test suite based on customer-reported bugs. Review and provide technical direction to rest of the team. Closely work with software developers to reproduce and perform root-cause analysis of test failures. Design build and maintain test set-up and troubleshoot network failures.

Description of Job Qualifications:
Will be mainly involved in testing and debugging different BRAS new features and different IP Services features of the company's high-performance product. Thus detailed knowledge and extensive experience of different networking protocols are required particularly TCP/IP IPv6 PPP/PPPoE/MLPPP L2TP AAA/RADIUS/TACACS+ DHCP Telnet/SSH. Good routing knowledge is a plus. Should have good experience working in Ethernet- and ATM-based test environment. Should have good experienced configuring different high performance networking equipment such as Cisco routers/switches high-performance test equipment such as SmartBits IXIA Adtech Agilent TestCenter. Should have good experienced in building different test topologies involving high-performance networking equipment and troubleshooting network-failures. Extensive experience in C-programming or Perl scripting. Has worked closely with software development team to perform root-cause analysis of software failures. Has experience in working/reproducing customer bugs reported from the field. Need to have good technical and analytical skills to perform rapid root-cause analysis of software failures and ability to provide work-around. Requires an MS/BS in Computer Science or Engineering and a minimum of 5 years of related experience testing IP-based router product. Required Education BS/MS in Computer Science and Computer Engineering or related courses. Required Skills/Experience - Experience in testing and configuring high performance network equipment - Detailed knowledge of networking protocols - Experience in C or Perl program.

A general understanding of ISO standards related to both Quality Management Systems (QMS) and Environmental Management Systems (EMS).

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Job Title: Development Test Engineer

Department Name: Eng
Requisition Number: 7820-76
Location: San Jose

Description of Job Duties:
Successful candidate for this position will be working on delivering VoIP capabilities on Redback platforms. The ideal candidate will have prior hands-on experience with SIP protocol testing and on carrier class systems. Solid understanding of SIP (including SIP Proxies/B2BUA/SBC) and associated standards is a prerequisite. Knowledge of related protocols such as SDP/RTP/RTCP/TLS/MIME IMS architectures and experience with VoIP gateways soft switches SIP proxies is desired. Understanding of VoIP security issues and NAT traversal is a definite plus.

Description of Job Qualifications:
Expert in Development test of SIP and associated standards. Expert knowledge of TCP/IP and networking in general. Excellent scripting (PERL/TCL in UNIX environment) and debugging skills. Working knowledge of UNIX like kernels. B.S (CS/EE) with at least 5 years experience with VoIP technologies. Self-motivated and good team player. Excellent written and oral communication skills.

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Job Title: Development Test Engineer

Department Name: Eng
Requisition Number: 7820-78
Location: San Jose

Description of Job Duties:
The successful candidate for this position will be working on delivering security capabilities on Redback platforms. The ideal candidate will have prior experience with testing security functions/VPN's on carrier class systems. Solid understanding of VPN technologies is a prerequisite. Knowledge of related security functions such as firewalls and advanced higher layer services is a big plus.

Description of Job Qualifications:
Experience in Development test of VPN technologies and associated security standards. Expert knowledge of TCP/IP and networking in general. Expert knowledge in scripting PERL or TCL in UNIX environment. B.S (CS/EE) with at least 5 years implementation experience. Self-motivated and good team player. Excellent written and oral communication skills.

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Job Title: Development Test Engineer

Department Name: Eng
Requisition Number: 7820-82
Location: San Jose

Description of Job Duties:
The successful candidate for this position will be working on delivering security capabilities on Redback platforms. The ideal candidate will have prior experience in testing security functions such as firewalls and other advanced higher layer services on carrier class systems. Solid understanding of firewalls NAT and application level gateways is a prerequisite. Knowledge of related protocols and VPN technologies is a plus.

Description of Job Qualifications:
Experience in Development test of Firewalls/NAT/ALG's. Expert knowledge of TCP/IP and networking in general. Knowledge of application protocols such as HTTP SMTP IMAP POP3 FTP. Expert knowledge in scripting PERL or TCL in UNIX environment. B.S (CS/EE) with at least 5 years implementation experience. Self-motivated and good team player. Excellent written and oral communication skills.

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Job Title: Sr. Development Test Engineer

Department Name: Eng
Requisition Number: 7820-77
Location: San Jose

Description of Job Duties:
The successful candidate for this position will be working on delivering security capabilities on Redback platforms. The ideal candidate will have prior experience with testing security functions/VPN's on carrier class systems. Solid understanding of VPN technologies is a prerequisite. Knowledge of related security functions such as firewalls and advanced higher layer services is a big plus.

Description of Job Qualifications:
Experience in Development test of VPN technologies and associated security standards. Expert knowledge of TCP/IP and networking in general. Expert knowledge in scripting PERL or TCL in UNIX environment. B.S (CS/EE) with at least 5 years implementation experience. Self-motivated and good team player. Excellent written and oral communication skills.

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Job Title: Sr. Development Test Engineer

Department Name: Eng
Requisition Number: 7820-83
Location: San Jose

Description of Job Duties:
The successful candidate for this position will be working on delivering security capabilities on Redback platforms. The ideal candidate will have prior experience in testing security functions such as firewalls and other advanced higher layer services on carrier class systems. Solid understanding of firewalls NAT and application level gateways is a prerequisite. Knowledge of related protocols and VPN technologies is a plus.

Description of Job Qualifications:
Experience in Development test of Firewalls/NAT/ALG's. Expert knowledge of TCP/IP and networking in general. Knowledge of application protocols such as HTTP SMTP IMAP POP3 FTP. Expert knowledge in scripting PERL or TCL in UNIX environment. B.S (CS/EE) with at least 5 years Development Test experience. Self-motivated and good team player. Excellent written and oral communication skills.

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Job Title: Sr. Hardware Diagnostics Engineer

Department Name: Eng
Requisition Number: 7800-16
Location: Burnaby Canada

Description of Job Duties:
Redback Networks is seeking a Senior Engineer to join our HW Development Team. As a contributing member of this team you will help design develop enhance and test Diagnostic SW for the SmartEdge Platform. Working with HW & ASIC Engineers you will use these Diagnostic Tools for prototype validation and system stress testing. Working with Manufacturing & Test Engineering you will help deploy product test methodologies in support of volume production.

Description of Job Qualifications:
This position requires a strong knowledge of diagnostic software and embedded drivers. The candidate should have a demonstrated experience with programming state of the art RISC processors NPUs and networking peripherals. Familiarity with C and assembly language programming within a multiprocessor architecture is essential. A minimum of 8+ years of embedded software development experience and a Bachelor of EE or CS is required. Good verbal and written communications skills along with a proven ability to work in a Team environment will also be key assets. A general understanding of the NPI product life-cycle and ISO standards as they relate to Manufacturing Quality Management Systems (QMS) and Environmental Management Systems (EMS) are a plus.

A general understanding of ISO standards related to both Quality Management Systems (QMS) and Environmental Management Systems (EMS).

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Job Title: Senior Customer Engineer

Department Name: Eng
Requisition Number: 7820-69
Location: San Jose - Canada

Description of Job Duties:
Documents and performs customer problem reproduction analysis and drives the process to a releasable product solution. Be able to triage analyze back trace of crash dumps and do root cause analysis. Works on problems of diverse scope where analysis requires evaluation of identifiable factors. Applies known solutions to solve problems. Takes total ownership of and serves as focal point for customer escalations to Engineering. Take a lead role on critical customer issues and be pro-active more than reactive to escalated issues. Mentors team in pursuit of meeting customer engineering deliverables. Shares technical expertise with all members of the team. Works well within the team and participates in open discussions.

Description of Job Qualifications:
Sound understanding of service provider network requirements for mission critical solutions and code lookup experience in C C++. Extensive expertise in layer 2 or layer 3 protocols and technologies in large scale ISP and RBOC implementations like BRAS Edge Routing Ethernet Aggregation Triple Play applications. Ability to perform problem isolation and resolution with incomplete information. Independent initiative adaptability Demonstrates patience and a positive attitude with all types of customer escalations. Experience in solving complex multilayered system level customer issues. Extensive background in internetworking. Strong ability to independently debug broad complex and unique networks with mixed media and protocols. Ability to learn and integrate new technologies in a fast-paced environment. Excellent written and verbal communications skills good personal organization skills Desired Educational Experience: B.S. or equivalent in electrical engineering or computer science. 5+ years of networking industry experience in sustaining development or engineering escalation role.

A general understanding of ISO standards related to both Quality Management Systems (QMS) and Environmental Management Systems (EMS).

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Job Title: NetOp Test Engineering Intern

Department Name: Eng
Requisition Number: 7820-85
Location: Burnaby BC

Description of Job Duties:
The successful candidate will work with a team of test engineers involved in verification and validation for the Redback NetOp product. Major responsibilities include automation development testing and system integration. The candidate will also be required to assist in writing test scripts and staging test platforms.

Description of Job Qualifications:
Preferably a 3rd or 4th year student. Strong programming skills. Strong written and verbal communication skill. TCL/TK PERL C++ and/or Java experience. Strong verification/development mindset and experience are definite assets. Experience in different phases of the software development cycle. Enthusiasm on learning and contributing in highly motivated teams.

A general understanding of ISO standards related to both Quality Management Systems (QMS) and Environmental Management Systems (EMS).

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Job Title: Senior Mechanical Engineer

Department Name: Eng
Requisition Number: 7800-15
Location: San Jose

Description of Job Duties:
Lead mechanical design effort for new generation of Redback products. Duties will include architectural design component and thermal modeling and detailed design of enclosures for the telecommunications environment. This will include the cooling system design and form factor specifications for circuit cards and power systems used within the enclosure. Requires the ability to work with cross-functional organizations to ensure that the products comply with all design and regulatory requirements and transitions smoothly into the manufacturing environment.

Description of Job Qualifications:
Requires 10+ years of practical experience in telecommunications enclosure and cooling system design. A working knowledge of mechanical modeling thermal modeling and documentation systems is a requirement; use of SolidWorks Flotherm and Agile a plus. Requires BSME or equivalent.

A general understanding of ISO standards related to both Quality Management Systems (QMS) and Environmental Management Systems (EMS).

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Job Title: Senior Technical Writer

Department Name: Tech Pubs
Requisition Number: 7000-01
Location: San Jose

Description of Job Duties:
You will join a top-notch team of writers planning researching and writing customer-focused technical documentation. Your primary deliverables will be release notes. In this position you will work closely with other teams (including engineering system quality assurance technical support and product management). You will be responsible for creating descriptions of known and resolved issues in various software branches. This requires a high tolerance for late changes and the ability to work well under the pressure of frequent short-term deadlines. You must also demonstrate a careful attention to detail and an ability to decipher and describe complex technical issues in a way that is relevant to the customer. As part of the release notes effort you will provide feedback to the team about known or resolved issues that may affect the other manuals. This requires the ability to understand the contents of a large documentation set and anticipate the potential implications of a known or resolved issue. You excel in a fast-paced environment learn quickly and work well on a team. You are a seasoned writer comfortable contributing content in a structured co-authoring environment. You have experience juggling deliverables for simultaneous parallel releases and can respond quickly to shifting schedules to meet customer needs. You prioritize effectively when working on multiple projects and you pay attention to details delivering the highest quality documentation that is possible under challenging development constraints. You have strong planning skills and excel at analysis innovation communication and negotiation. You demonstrate leadership decision making and problem solving skills and are willing to share your expertise with the technical publications group and with the cross-functional team. You help refine processes and style guidelines and you value the excellent relationship you have with your editors. You have a proven commitment to high standards in technical documentation and a mastery of technical writing practices and tools. Advanced FrameMaker skills or content management experience is an advantage. Experience in telecommunications hardware and software for routers and networking protocols is an asset.

Description of Job Qualifications:
BA/BS or equivalent experience. Minimum 5 years technical writing experience. Technical Communications courses. Proven research and planning skills. Familiarity with basic networking and router concepts. Proven ability to work closely with cross-functional team. Proficiency with FrameMaker and WebWorks Publisher and advanced FrameMaker skills structured authoring or content management experience would also be an advantage.

A general understanding of ISO standards related to both Quality Management Systems (QMS) and Environmental Management Systems (EMS).

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Job Title: Senior Technical Writer

Department Name: Tech Pubs
Requisition Number: 7000-02
Location: San Jose

Description of Job Duties:
You will join a top-notch team of writers planning researching and writing customer-focused technical documentation. Your primary deliverables will be release notes. In this position you will work closely with other teams (including engineering system quality assurance technical support and product management). You will be responsible for creating descriptions of known and resolved issues in various software branches. This requires a high tolerance for late changes and the ability to work well under the pressure of frequent short-term deadlines. You must also demonstrate a careful attention to detail and an ability to decipher and describe complex technical issues in a way that is relevant to the customer. As part of the release notes effort you will provide feedback to the team about known or resolved issues that may affect the other manuals. This requires the ability to understand the contents of a large documentation set and anticipate the potential implications of a known or resolved issue. You excel in a fast-paced environment learn quickly and work well on a team. You are a seasoned writer comfortable contributing content in a structured co-authoring environment. You have experience juggling deliverables for simultaneous parallel releases and can respond quickly to shifting schedules to meet customer needs. You prioritize effectively when working on multiple projects and you pay attention to details delivering the highest quality documentation that is possible under challenging development constraints. You have strong planning skills and excel at analysis innovation communication and negotiation. You demonstrate leadership decision making and problem solving skills and are willing to share your expertise with the technical publications group and with the cross-functional team. You help refine processes and style guidelines and you value the excellent relationship you have with your editors. You have a proven commitment to high standards in technical documentation and a mastery of technical writing practices and tools. Advanced FrameMaker skills or content management experience is an advantage. Experience in telecommunications hardware and software for routers and networking protocols is an asset.

Description of Job Qualifications:
BA/BS or equivalent experience. Minimum 5 years technical writing experience. Technical Communications courses. Proven research and planning skills. Familiarity with basic networking and router concepts. Proven ability to work closely with cross-functional team. Proficiency with FrameMaker and WebWorks Publisher and advanced FrameMaker skills structured authoring or content management experience would also be an advantage.

A general understanding of ISO standards related to both Quality Management Systems (QMS) and Environmental Management Systems (EMS).

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Job Title: Senior Technical Writer

Department Name: Tech Pubs
Requisition Number: 7000-03
Location: San Jose

Description of Job Duties:
You will join a top-notch team of writers planning researching and writing customer-focused technical documentation that is complex in subject matter. You will work closely with engineering customer support and product management to gather information about the product. You excel in a fast-paced environment learn quickly and work well on a team. You are a seasoned writer comfortable contributing content in a structured co-authoring environment. You have experience juggling deliverables for simultaneous parallel releases and can respond quickly to shifting schedules to meet customer needs. You are accustomed to working on multiple projects of varying scope and you pay attention to details delivering the highest quality documentation that's possible under challenging development constraints. You can handle significant responsibility for project management when it's your turn to act as the doc lead for an assigned release. You have strong planning skills and excel at analysis innovation communication and negotiation. You demonstrate leadership decision making and problem solving skills and are willing to share your expertise with the technical publications group and with the cross-functional team. You help refine documentation processes and style guidelines and you value the excellent relationship you have with your editors. You have a proven commitment to high standards in technical documentation and a mastery of technical writing practices and tools. Advanced FrameMaker skills or content management experience is an advantage. Experience in telecommunications hardware and software for routers and networking protocols is an asset.

Description of Job Qualifications:
BA/BS or equivalent experience. Minimum 5 years technical writing experience. Technical Communications courses. Proven research and planning skills. Familiarity with basic networking and router concepts. Proficiency with FrameMaker and WebWorks Publisher. Proven ability to work closely with cross-functional team. Advanced FrameMaker skills structured authoring or content management experience would also be an advantage.

A general understanding of ISO standards related to both Quality Management Systems (QMS) and Environmental Management Systems (EMS).

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Job Title: Product Manager

Department Name: Eng
Requisition Number: 7840-02
Location: San Jose

Description of Job Duties:
The Senior Product Manager will own control and responsibility for the definition delivery and successful market introduction of Redback products. Provide leadership while working closely with Engineering Marketing Manufacturing Customer Support Finance and Sales in support of this objective. Specific job functions and responsibilities include: Understand and consolidate customer requirements and deliver product feature requirements to engineering through Product Requirement Documentation. Develop and present business case for all aspects of product development activity. Ensure accurate delivery of those requirements on schedule. Develop and maintain product roadmap that accurately reflects customer requirements while maximizing Redback revenue and margin opportunity. Generate and maintain product presentation material. Directly engage customers through account teams to present product capabilities applications and value proposition. Understand competitive solutions and develop strategic product positioning. Develop and maintain the relevant areas of overall Redback value proposition. Manage and drive product management involvement in responses to customer RFI/RFP. Perform business case analysis quantifying product values. Participate in relevant industry conferences forums and standards activities.

Description of Job Qualifications:
Requires a Bachelor or Masters degree in Engineering or a related field. An MBA is desirable. Must have worked at least seven years in the communications industry in roles such as engineering sales engineering product management or product marketing. Experience and understanding of data networking protocols including IP MPLS ATM and SONET is essential. Requires a strong technical background in the areas of IP Routing Switching and DSL in access/metro/regional networks. Experience in leading and mentoring a team of networking professionals is desirable. Must have strong project management negotiation leadership influencing and decision-making skills.

A general understanding of ISO standards related to both Quality Management Systems (QMS) and Environmental Management Systems (EMS).

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Job Title: Product Marketing Application Engineer

Department Name: Eng
Requisition Number: 7850-02
Location: San Jose

Description of Job Duties:
The Product Marketing Application Engineer (PMAE) represents the team and company internally and externally on technical marketing aspects of Redback products and solutions (application of Redback products into a network deployment) from pre-launch launch and sustaining perspectives throughout the product life cycle. The PMAE is involved in new product introduction product evangelism market exploitation and technical sales activities to assist in maximizing penetration of target market segments. As the technical Subject Matter Expert (SME) the PMAE defines/communicates technical product capabilities benefits and solutions for products and solutions and develops authors publishes and delivers technical product info that enhances field sales and channel partner's abilities to sell Redback solutions. The PMAE reporting to the Manager of Technical Marketing will work with cross-functional teams in marketing engineering product management the field and channels.

Description of Job Qualifications:
10+ years experience in the advanced internetworking arena. Strong knowledge in some of the following technology/service areas with an ability to quickly learn areas not known: Video servers MPEG Ethernet Switching IP Routing DSL and Metro-Ethernet applications. Broad systems knowledge and significant service provider technical experience with knowledge of carrier networks routers switches applications and topology is essential. Experience with hw and sw related products and hands-on experience with the design and deployment of service provider Broadband triple-play Video over IP VoIp IP/Multicast IP/QoS and IP/MPLS essential. Field-level system engineer background is a definite plus. Strong technical skill with a talent for taking a systems-level view of problems with an ability to understand technology and its implications for the market is crucial. Strong knowledge of Windows NT/2000/XP UNIX Linux File Systems interfaces and administration tools. BSCS BSEE or equivalent experience; MSCS/MSEE desirable. Talent/desire to deal with Customers and Sales; strong writing and presentation skills; ability to translate technical advantages to business benefits; create graphical representations of complex concepts; create/deliver highly technical collateral/presentations that are succinct and clearly written to customers and internal audiences; comfortable presenting to large audiences; participate in customer meetings conferences and events requiring technical depth; ability to thrive in a dynamic and competitive environment with a high capacity to make decisions and produce deliverables quickly; strong technical program management and coordination experience required; experience in performance interoperability and benchmarking assessment planning and execution and working with 3rd party partners to analyze and research integration opportunities is helpful. Significant experience in network performance modeling and testing is desirable.

A general understanding of ISO standards related to both Quality Management Systems (QMS) and Environmental Management Systems (EMS).

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